The Laboratory Information Systems (LIS) Analyst is responsible for the build, validation, implementation and support of our LIS EHR interfaces and portal services. They will work within a multifunctional team to design and test the EHR, act as the primary contact/troubleshooter for day to day support for related issues, and assist in internal team communications between various Claritas stakeholders.
Responsibilities:
- Research, design, build, test, and implement EHR modules within the clinical or financial applications
- Maintain build changes/enhancements to modules
- Accept change requests, monitor progress, and track change control documentation
- Consult with team members and the clinical community to match users’ needs to the capabilities of the software
- Understand, monitor, track and inform on compliance and regulatory standards and events (CLIA, HIPAA, AE, etc)
- Take the lead on complex issue resolution: include and communicate with team members to identify a resolution, as well as working with vendors to diagnose issue and correct them
- Troubleshoot and support modules
- Conduct appropriate user trainings
- Assisting with the creation of Clinical SOPs, Policies and Procedures
- Assisting in the rapid validation of new workflows and processes including end to end testing
- Coordination of releases and updates with EHR vendor, Claritas software, bioinformatics and laboratory teams
- Assess the global picture of the company needs and create resolutions that fit with both those and the individual and/or departmental needs
- Coordinate user management of the system
- Communicate with senior level management and work with tight deadlines
- Communicate effectively both verbally and in writing
- Handle interpersonal situations with empathy and resolve differences of opinion effectively
- Clearly articulate and present solutions to colleagues and customers in the user community
Qualifications:
- Previous clinical lab experience with an in depth understanding of clinical sample processing, specimen tracking, data review, and clinical report distribution
- A background in Healthcare Information Technology with demonstrated success
- Ability to assess current workflows and identify improvement points that will fit into the existing LIS
- Ability to manage relationships with a wide range of customers (including internal and external)
- Proven critical thinking skills
- Excellent communication skills and conflict/resolution skills
- Ability to analyze and assess complex systems and workflows
- Ability to work independently, while supporting the vision of the team
- Visio/workflow diagram creation a plus
- Instrument integration knowledge a plus
- Previous Cerner experience a plus
Please send resume to [email protected]